Frequently Asked Questions

Piercing troubleshooting

• Be sure you are following the aftercare instructions given to you by your piercer.
• Avoid touching your piercing with unwashed hands. Contamination of the piercing site from touching with unwashed hands can result in an infection.
• Do not rotate, twist, or turn your jewelry while healing. This damages the piercing channel, causes the formation of unsightly scar tissue, migration, rejection, and prolongs healing.
• Avoid swimming and hot tubs because this could result in irritated or infected piercings. *You can protect some piercings with a waterproof wound-sealant such as Tegaderm.
• Avoid sleeping directly on your piercing and anything touching the piercing site or jewelry; phones, earbuds, earplugs, headsets, stethoscopes, lotion, make-up, hats, helmets, and pets in your bed.
• Avoid any harsh chemicals, soaps, ointments, and essential oils including “natural” aftercare products like tea tree oil. We strongly suggest against using any other product besides sterile saline wound wash 0.9%.

Do you take walk-ins?

No. We are currently appointment only.

At what age do you start piercing children’s earlobes?

We pierce children’s earlobes starting at 8 years of age.

What type of jewelry do you pierce with?

All new piercings will receive jewelry made only from high quality, implant grade titanium, 14 karat and 18 karat solid gold, niobium, and borosilicate glass. Our jewelry is hand polished to a mirror finish, made in the USA, and has a lifetime guarantee to be free of manufacturer defects.

What does your lifetime guarantee on jewelry cover?

Our lifetime guarantee covers any manufacturer defects; stripped threading, broken pin, gemstone settings. This guarantee does not cover the loss of jewelry.

Can I bring someone with me when I get pierced?

Yes. We understand that getting your first piercing can sometimes be nerve-racking and some of our clients like to have a supportive, loved one with them. 

Please silence and stow away cell phones when in the piercing room.

Children under 8 years of age are not permitted in the studio.

How long do I have to wait to get a downsize; shorter bar or smaller ring?

We start most piercings with jewelry that is a little longer or larger in diameter to accommodate for both swelling and cleaning. Once the initial swelling has subsided (usually 4-12 weeks), downsizing your jewelry may provide a more comfortable fit and facilitate the healing process. 

What can I do if my jewelry seems dull?

Jewelry can appear to lose it’s shine when makeup, lotion, hair products, and our body’s natural oils come in contact with it. To avoid this lackluster appearance, be sure to include cleaning your jewelry as part of your daily hygiene regimen. A polishing cloth can be used to keep your earrings gleaming. A soft toothbrush can be used to get into the smaller crevices of more intricately designed jewelry.

Avoid soaking your jewelry in peroxide or any harsh chemicals. This may discolor your jewelry and render it unwearable.

Titanium and niobium jewelry can have it’s color changed through a process called anodization. Unfortunately, the color of anodized jewelry can slowly fade with time.